Privacy Policy

This is the Inspire Medical Systems, Inc. (“Inspire”) privacy policy. This privacy policy explains how we handle the information that you provide to us and that we collect on websites controlled by Inspire. Please read this privacy policy before using the Inspire Website or submitting personal information to us.

This privacy policy applies to any Website that displays, links to, or references this privacy policy (each website collectively and individually referred to herein as “Website”). By accessing, visiting, browsing, using, submitting information through, or otherwise interacting with this Website, you agree to the terms of this privacy policy. Whenever you submit information via this Website, you consent to the collection, use, and disclosure of that information in accordance with this privacy policy.

This privacy policy does not apply to personal information collected from you offline, to the Inspire Medical Systems websites that do not link to this privacy policy, or to third-party websites to which the Inspire Medical Systems Website may link. Your use of this Website is governed by the Website Terms and Conditions of Use located at https://www.inspiresleep.com/terms-conditions/.

Information Collection

Inspire Medical Systems collects information in two ways:

Personal information. Inspire collects personal information that you enter into data fields on the Inspire Website. For example, we may request and you may submit your name, postal address, e-mail address, zip code, phone number, present diagnosis (such as OSA diagnosis and whether you have or are attending a CHT screening), course of treatment (such as a history of use of a CPAP), biometric information (such as height, weight, and BMI), and other information (such as how you heard about us and a selection of a screening location and date). To protect your privacy, you should not provide Inspire with any information that is not specifically requested.

Passive unidentifiable information. When you are visiting this Website, certain anonymous information may be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream).

Inspire may gather and collect passive unidentified information, including, but not limited to, any of the following when you use our Website: (1) IP addresses (the Internet address of a computer) to track a user’s session while the user remains anonymous, (2) computer and connection information such as browser type and version, operating system, and platform, (3) the full Uniform Resource Locator (URL) clickstream to, though, and from the Website, including date and time, (4) cookie number and related cookie information, (5) information you viewed or searched for, and (6) if viewed on a mobile device, your mobile carrier and device type. Inspire may choose to collect only some or none of the above information.

Cookies. Like many websites, we may use “cookie” technology to collect additional website usage data and to improve our services. A cookie is a small data file that is transferred to your computer’s hard disk. Most Internet browsers automatically accept cookies. If you do not want cookies from Inspire or other websites, you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some services may not function properly if you disable cookies.

Web Beacons. Inspire may employ Web beacons (also called single-pixel gifs), which are customized links or similar technologies, when sending you messages, newsletters, or promotional e-mails.

Third-Party Service Providers. Inspire may use a variety of third-party services to help provide our services, such as developing and hosting our Website and to help us understand the use of our services, such as through Google Analytics. We may also collect or otherwise gather information related to you from these third-party service providers. These third-party service providers may collect, store, and share information as further dictated by the privacy policies of those third parties. Google, Inc. may utilize the data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google, Inc. services. Google, Inc. may also use the Data collected to contextualize and personalize the ads of its own advertising network. You may view Google’s privacy policy here:

http://www.google.com/intl/en/policies/privacy/. You may opt out of Google Analytics data as instructed here:https://tools.google.com/dlpage/gaoptout/.

Storage of Information
Inspire may store any of the information collected pursuant to this privacy policy on its own servers or those of its vendors. Personal information provided by you filling out forms on our Website are stored in encrypted form. Such information will be decrypted and used to provide and enhance the Inspire services and as otherwise indicated in this privacy policy.

Our Use and Sharing of Information Collected
Except as otherwise stated, we may use and combine information collected via this Website to improve our Website, to customize the site to your preferences, to communicate information to you, for our marketing and research purposes, to compile and analyze statistics and trends, and for any other purpose specified.
Personal information you supply to us may be used by us for various purposes related to supplying you information regarding and connecting you with medical providers that can provide you with Inspire products and services. We may use such personal information for such purposes to perform services such as contacting you, sending you information about various subjects, registering you for Inspire programs, identifying you if you contact Inspire customer service, and requesting your response to Inspire surveys.

Inspire may analyze this information for certain trends in statistics, such as which parts of the website users visit and how long they spend there. During some visits to the website, Inspire may use software tools to measure and collect session information, including page response times, download errors, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Inspire may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage by our users and web traffic routing on our services, to eliminate from usage statistics Inspire’s own employees, independent contractors, and vendors, to allow for targeted marketing, and to customize and improve our services.

Web beacons allow Inspire to (a) determine whether you have opened, or acted upon, a promotional e-mail and which links you have clicked on in order to deliver to you more focused communications and other content, (b) allow Inspire to count the number of users who have visited certain Web pages and effectively deliver co-branded services, and (c) enable Inspire to compile aggregated statistics and determine the efficacy of promotions by using Web beacons from third parties, without allowing such third parties to use Web beacons to collect or access your personal information.

If you provide personal information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. Inspire may share both personal and passive unidentifiable information related to you with Inspire staff, and also with non-Inspire staff at participating doctors’ offices for the purpose of contacting patients to set appointments or attend a community health talk after you have completed a form to make such a request. We may disclose personal information and passive unidentifiable information you provide via this Website to other Inspire affiliates worldwide that agree to treat it in accordance with this privacy policy and use it for the same purposes. We also may disclose personal information and passive unidentifiable information you provide via this Website to third parties that are not Inspire affiliates, but only:

  1. To contractors and vendors we use to support our business (such as our website developer and host, fulfillment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this privacy policy and use it for the same purposes.
  2. In connection with the sale, assignment, or other transfer of the business of this Website to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this privacy policy and use it for the same purposes.
  3. To respond to law enforcement requests or where required by applicable laws, court orders, or government regulations. Please note, the collection, use, and disclosure of information contemplated in this privacy policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personal information.

Opt Out Choices and Contact For Inspire Medical Systems
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from Inspire or revoke any consent to use your personal information previously granted for a specific purpose please contact us by any of the following:

  1. Emailing us at [email protected]
  2. Sending a letter to the following address:
    Inspire Medical Systems
    Attn: Privacy Officer
    9700 63rd Avenue North, Suite 200
    Maple Grove, MN 55369

Do Not Track
At this time, this Website does not accept “do not track” requests from Web browsers.

Privacy Policy Changes
Inspire Medical Systems reserves the right to amend this privacy policy without prior notice for any reason including without limitation to reflect technological advancements, legal, and regulatory changes and good business practices. Please check back periodically, and especially before you provide any personal information. This privacy policy was last updated and is effective on 03/23/2015.

Top