Inspire Medical Systems collects information in two ways:
Information you provide directly to us. Inspire collects personal information that you enter into data fields on the Inspire Website. For example, we may request and you may submit your name, postal address, e-mail address, zip code, phone number, present diagnosis (such as OSA diagnosis and whether you have or are attending a CHT screening), course of treatment (such as a history of use of a CPAP), biometric information (such as height, weight, and BMI), and other information (such as how you heard about us and a selection of a screening location and date). To protect your privacy, you should not provide Inspire with any information that is not specifically requested.
Automatically collected information. When you are visiting this Website, certain information may be automatically collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, local storage objects, and navigational data collection (log files, server logs, clickstream).
Inspire may automatically gather and collect information including, but not limited to, any of the following when you use our Website: (1) IP addresses (the Internet address of a computer) to track a user’s session while the user remains anonymous, (2) computer and connection information such as browser type and version, operating system, and platform, (3) the full Uniform Resource Locator (URL) clickstream to, though, and from the Website, including date and time, (4) cookie identifier and related cookie information, (5) information you viewed or searched for, and (6) if viewed on a mobile device, your mobile carrier and device type.
Cookies. Like many websites, we may use cookie technology to collect additional website usage data and to improve our services. A cookie is a small data file that is transferred to your computer’s hard disk. Most Internet browsers automatically accept cookies. If you do not want cookies from Inspire or other websites, you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Each browser differs, so check with your browser’s manufacturer to understand how these controls function. However, some services may not function properly if you disable cookies.
Web Beacons. Inspire may employ Web beacons (also called single-pixel gifs), which are customized links or similar technologies, when sending you messages, newsletters, or promotional e-mails.
Local Storage Objects. Local storage objects (sometimes referred to as “Flash Cookies”) are similar to standard cookies except that they can be larger and are downloaded to a computer or mobile device by the Adobe Flash media player. Local Shared Objects can be controlled through the instructions on Adobe’s Setting Manager page.
Other Sources. We may receive information about you from other sources, including through third-party services and organizations. For example, if you access third-party services, such as Facebook, Google, or Twitter, through the services to login to the Services or to share information about your experience on the Services with others, or if you access our services while logged into those third-party services, we may collect information from these third-party services. In addition, we may obtain certain information your sleep clinic or doctor where permitted by law.
Storage of Information
Our Use of Information Collected
We may use and combine information collected via this Website to improve our Website, to customize the site to your preferences, to communicate information to you, for our marketing and research purposes, to compile and analyze statistics and trends, and for any other purpose specified.
We may use personal information we collect for various purposes related to supplying you information regarding and connecting you with medical providers that can provide you with Inspire products and services. We may use such personal information to perform services such as contacting you, sending you information about various subjects, registering you for Inspire programs, identifying you if you contact Inspire customer service, and requesting your response to Inspire surveys.
Inspire may analyze this information for certain trends in statistics, such as which parts of the website users visit and how long they spend there. During some visits to the website, Inspire may use software tools to measure and collect session information, including page response times, download errors, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Inspire may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage by our users and web traffic routing on our services, to eliminate from usage statistics Inspire’s own employees, independent contractors, and vendors, to allow for targeted marketing, and to customize and improve our services.
Web beacons allow Inspire to (a) determine whether you have opened, or acted upon, a promotional e-mail and which links you have clicked on in order to deliver to you more focused communications and other content, (b) allow Inspire to count the number of users who have visited certain Web pages and effectively deliver co-branded services, and (c) enable Inspire to compile aggregated statistics and determine the efficacy of promotions by using Web beacons from third parties, without allowing such third parties to use Web beacons to collect or access your personal information.
Our Sharing of Information Collected
- To respond to law enforcement requests or where required by applicable laws, court orders, or government regulations.
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
Opt Out Choices and Contact For Inspire Medical Systems
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt-out of future communications from Inspire or revoke any consent to use your personal information previously granted for a specific purpose please contact us by any of the following:
- Emailing us at [email protected]
- Sending a letter to the following address:
Inspire Medical Systems
Attn: Privacy Officer
9700 63rd Avenue North, Suite 200
Maple Grove, MN 55369
Do Not Track
At this time, this Website does not accept do not track requests from Web browsers.